Brick & Mortar Program
The Brick & Mortar Program: Our Top Tier, Built for Retail
This is the flagship. If you operate a retail location (a wireless store, an electronics shop, any storefront with foot traffic), the Brick & Mortar Program puts the nation’s largest ISP behind your counter: Xfinity, both internet AND Xfinity Mobile. It’s the only Vomtel program with mobile activations, it carries our highest rates, and it comes with dedicated in-store support the other programs don’t get.
Why does retail pay the most? Because retail sales stick. Face-to-face customers churn less and charge back less, and the carriers pay for that quality. Your storefront is the asset; this program is how it earns.
What You’ll Sell
Xfinity Internet + Xfinity Mobile. Comcast’s footprint covers roughly a third of American homes, and the internet-plus-mobile bundle is the highest-value transaction in telecom retail. A customer walks in for a phone; they leave with a phone, a line, and home internet. That’s multiple activations from one conversation.
For customers outside the footprint, your Vomtel dashboard still has answers: the Digital lineup’s 10+ brands and your referral page (Spectrum, Starlink, Verizon, and more) mean nobody walks out unsold.
What Dedicated In-Store Support Means
- Remote onboarding and staff training: your whole team learns the internet-first workflow: serviceability, bundling, install scheduling, and the mobile attach, guided remotely by our team.
- Marketing collateral and materials: we don’t provide physical signage, but you’ll get marketing collateral and materials to support your launch.
- Compliance managed: carrier retail rules change constantly; we track them so paperwork never costs you a sale.
- A shared support team: trained specialists ready to help, not a single point of failure.
How You Get Paid
Brick & Mortar carries the highest rates across all Vomtel programs, across internet and mobile products. Pay details are shared with approved dealers, and your Vomtel rep walks you through the full structure after approval. The standard carrier chargeback window applies (90 to 180 days depending on carrier); retail’s lower churn is exactly why its rates run higher.
Requirements
Your location must be a wireless-only retail storefront, subject to location approval. We confirm your market and Comcast footprint during application review. The program isn’t exclusive, so you’re free to carry other carriers alongside it.
FAQ
Frequently Asked Questions
What makes Brick & Mortar different from the Digital program?
Mobile. Digital covers 10+ internet/TV brands but no mobile activations. Brick & Mortar is Xfinity only, but with Xfinity Mobile, higher rates, and dedicated in-store support.
How do retail dealers get paid?
Pay details are provided after approval, and your Vomtel rep walks you through the full structure. Brick & Mortar carries our highest rates across internet and mobile.
How long does approval take?
Brick & Mortar approvals typically take 6 to 8 weeks. After program approval, carrier-specific activation is the final step before you’re selling in-store.
Do I need to be in Xfinity territory?
Your store needs to sit in the Comcast footprint. We’ll check your location during your application review, and Digital + Referral cover you beyond it.
Can my existing wireless store add this alongside my current carriers?
Yes. The Brick & Mortar Program isn’t exclusive, so you’re free to carry other carriers alongside it. Your location does need to be a wireless-only retail storefront, subject to approval.
Is there a chargeback period?
Yes, 90 to 180 days depending on the carrier, standard industry-wide. Retail’s face-to-face sales are exactly why its churn is lower and its rates are higher.
Your Storefront Is the Asset. Put Xfinity Behind the Counter.
Internet + Mobile · our top-tier program