Brick & Mortar Program
The Brick & Mortar Program: Our Top Tier, Built for Retail
This is the retail tier. If you operate a storefront (a wireless store, an electronics shop, any location with foot traffic), the Brick & Mortar Program lets you activate a full lineup of internet and TV brands in person, anchored by the one that makes retail unbeatable: Xfinity, both internet AND Xfinity Mobile. Mobile activations, Xfinity Mobile and AT&T Wireless, are the highest-value add at the counter. It carries our highest rates and comes with dedicated in-store support the other programs don’t get.
Why does retail pay the most? Because retail sales stick. Face-to-face customers churn less and charge back less, and the carriers pay for that quality. Your storefront is the asset; this program is how it earns.
What You’ll Sell
A full retail roster. Brick & Mortar spans the internet and TV brands that sell face-to-face, including Xfinity, AT&T, Frontier, Optimum, Altafiber, Brightspeed, EarthLink, WOW!, Kinetic, Fidium Fiber, Hawaiian Telcom, Ziply Fiber, DIRECTV, Viasat, Ripple Fiber, and Vivint, so you can match nearly any customer who walks in to a plan you activate on the spot.
Xfinity Internet + Xfinity Mobile is the anchor: Comcast’s footprint covers roughly a third of American homes, and the internet-plus-mobile bundle is the highest-value transaction in telecom retail. A customer walks in for a phone; they leave with a phone, a line, and home internet.
For anything outside a brand’s footprint, your Vomtel dashboard still has answers: the Digital lineup and your referral page (Spectrum, Starlink, Verizon, and more) mean nobody walks out unsold.
What Dedicated In-Store Support Means
- Remote onboarding and staff training: your whole team learns the internet-first workflow: serviceability, bundling, install scheduling, and the mobile attach, guided remotely by our team.
- Marketing collateral and materials: we don’t provide physical signage, but you’ll get marketing collateral and materials to support your launch.
- Compliance managed: carrier retail rules change constantly; we track them so paperwork never costs you a sale.
- A shared support team: trained specialists ready to help, not a single point of failure.
How You Get Paid
Brick & Mortar carries the highest rates across all Vomtel programs, across internet and mobile products. Pay details are shared with approved dealers, and your Vomtel rep walks you through the full structure after approval. The standard carrier chargeback window applies (length varies by carrier); retail’s lower churn is exactly why its rates run higher.
Requirements
Your location must be a wireless-only retail storefront, subject to location approval. We confirm your market and which brands are serviceable at your location during application review. The program isn’t exclusive, so you’re free to carry other carriers alongside it.
FAQ
Frequently Asked Questions
What makes Brick & Mortar different from the Digital program?
Two things: in-person activation and mobile. Digital is online and remote across 10+ internet and TV brands; Brick & Mortar lets your storefront activate that lineup in person, at our highest rates, including mobile activations (Xfinity Mobile and AT&T Wireless). Retail’s face-to-face sales stick, which is why the rates run higher.
How do retail dealers get paid?
Pay rates vary by carrier and product, and your current rate schedule is provided during onboarding after approval. Brick & Mortar carries our highest rates across internet and mobile. Questions? Email dealers@vomtel.com.
How long does approval take?
Brick & Mortar approvals typically take 6 to 8 weeks. After program approval, carrier-specific activation is the final step before you’re selling in-store.
Do I need to be in Xfinity territory?
Only to sell Xfinity, your store must sit in the Comcast footprint. Beyond that, the retail roster spans many brands, and we check which are serviceable at your location during application review. Digital + Referral cover you for the rest.
Can my existing wireless store add this alongside my current carriers?
Yes. The Brick & Mortar Program isn’t exclusive, so you’re free to carry other carriers alongside it. Your location does need to be a wireless-only retail storefront, subject to approval.
Is there a chargeback period?
Yes, a standard chargeback period that varies by carrier, standard industry-wide. Retail’s face-to-face sales are exactly why its churn is lower and its rates are higher.
Your Storefront Is the Asset. Put a Full Retail Lineup Behind the Counter.
A full retail roster + Xfinity Mobile · our top-tier program