Brick & Mortar Program
The Brick & Mortar Program: Our Top Tier, Built for Retail
This is the flagship. If you operate a retail location — a wireless store, an electronics shop, any storefront with foot traffic — the Brick & Mortar Program puts the nation’s largest ISP behind your counter: Xfinity — internet AND Xfinity Mobile. It’s the only Vomtel program with mobile activations, it carries our highest rates, and it comes with dedicated in-store support the other programs don’t get.
Why does retail pay the most? Because retail sales stick. Face-to-face customers churn less and charge back less, and the carriers pay for that quality. Your storefront is the asset; this program is how it earns.
What You’ll Sell
Xfinity Internet + Xfinity Mobile. Comcast’s footprint covers roughly a third of American homes — and the internet-plus-mobile bundle is the highest-value transaction in telecom retail. A customer walks in for a phone; they leave with a phone, a line, and home internet. That’s multiple activations from one conversation.
For customers outside the footprint, your Vomtel dashboard still has answers: the Digital lineup’s 18 brands and your referral page (Spectrum, Starlink, Verizon, and more) mean nobody walks out unsold.
What Dedicated In-Store Support Means
- On-site onboarding and staff training — your whole team learns the internet-first workflow: serviceability, bundling, install scheduling, and the mobile attach. [CONFIRM: on-site vs remote?]
- Merchandising and signage — carrier-compliant displays that pull walk-ins. [CONFIRM: provided/subsidized?]
- Compliance managed — carrier retail rules change constantly; we track them so paperwork never costs you a sale.
- A dedicated account contact — not a queue. [CONFIRM structure]
How You Get Paid
Brick & Mortar carries the highest rates across all Vomtel programs, across internet and mobile products. Pay details are shared with approved dealers — your Vomtel rep walks you through the full structure after approval. The standard carrier chargeback window applies (90–180 days depending on carrier); retail’s lower churn is exactly why its rates run higher.
Requirements
[CONFIRM AND LIST: physical retail location, business license, staffing minimums, exclusivity rules, market/footprint requirements?]
FAQ
Frequently Asked Questions
What makes Brick & Mortar different from the Digital program?
Mobile. Digital covers 18 internet/TV brands but no mobile activations. Brick & Mortar is Xfinity only — but with Xfinity Mobile, higher rates, and dedicated in-store support.
How do retail dealers get paid?
Pay details are provided after approval — your Vomtel rep walks you through the full structure. Brick & Mortar carries our highest rates across internet and mobile.
Do I need to be in Xfinity territory?
Your store needs to sit in the Comcast footprint. We’ll check your location during your application review — and Digital + Referral cover you beyond it.
Can my existing wireless store add this alongside my current carriers?
[CONFIRM exclusivity rules — answer plainly here.]
Is there a chargeback period?
Yes, 90–180 days depending on the carrier — standard industry-wide. Retail’s face-to-face sales are exactly why its churn is lower and its rates are higher.
Your Storefront Is the Asset. Put Xfinity Behind the Counter.
Internet + Mobile · our top-tier program